Exercise
#1: The Disgruntled Analyst
Relationship: A supervisor and an employee who reports directly to him
or her
Context: You are an employee who joined the
company eighteen months ago as an entry-level analyst. You have a bachelor’s
degree in finance and some prior work experience in sales.
You had other job offers but accepted this one because
you thought it would offer the greatest challenge and most opportunity for
growth and advancement. Now you are no longer the most junior employee in
the organization: others with similar education but less experience are
assigned to your division.
The Analyst:
You feel that you are stuck doing all of the most basic
grunt work in the division: gathering and organizing data sets that everyone
uses, dealing with ground-level maintenance problems, and producing report
documents that newer employees can claim credit for but contribute less to.
The Supervisor:
You think the analyst is doing acceptable work, but
it’s far from top-level performance. During the past 30 days, you have had
to counsel this individual twice about late “after market” reports and
misrouted reports. You think this person might eventually make a good
trader, but first must “grow up” and begin accepting responsibility on the
job.
Exercise #2: The Imperiled Line
Extension
Relationship: Two coworkers who report to
different superiors.
Context: You and another employee who is about
your age work in different divisions of a large packaged goods firm. You
have been assigned to work on a product line extension together. Your target
launch date is eight months from now. Needless to say, a considerable amount
of time, effort, and money are being devoted to the success of this project.
Coworker #1: You feel that your coworker (from
another division) has simply not cooperated with you in gathering the
information you’ll need to make your launch window. Unless you can secure
the cooperation of this person, key issues, including packaging,
transportation, advertising and promotion, and retailer incentives, may be
in jeopardy. You have asked to meet with your coworkers to talk it over.
Coworker #2: You are supposed to be gathering
information for your coworker in terms of packaging, transportation,
advertising and promotion, and retailer incentives, however, the coworker is
pretty rude about the deadlines and seems to be demanding. The deadlines
that are given are unrealistic because you have other tasks that need to get
done on another project. This is not the only project you’re working on.
Besides, the coworker wants to always meet face to face and you don’t always
have the time to meet that way.