EDUCATION

MBA/MOD, Bowling Green State University, Bowling Green, Ohio. 1995.

B.S.B.A., Business Administration and Journalism (advertising/management emphasis), University of Kansas, Kansas. 1981.

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ACADEMIC POSITIONS

Lecturer, Management, Bowling Green State University, 2001 to present.

Instructor, Management, Bowling Green State University, 1995 to 2001.

Teaching Assistant, Graduate Assistant, Management, Bowling Green State University, 1993 to 1995.

BizX Innovation Committee Member, 2007 to present.

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SELECTED AWARDS

Bowling Green State University, CBA, Hoskins Faculty Leadership and Innovation Award, 2009
APICS:  The Association for Operations Management, Student Chapter Mentor Award, 2008

Bowling Green State University, CBA, Marie R. Hodge Advising Award, 2007

Bowling Green State University, CBA, Alumni Undergraduates Teaching Award, 2006

SELECTED PUBLICATIONS

APICS Operations Management Body of Knowledge Guide.  Working with APICS Body of Knowledge committee to develop an overall guide to the field of operations management for publication in 2008/2009.

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Contributor to “Study Guide for use with Contemporary Management” by Jones, George, and Hill; 2nd edition, 2000.

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The TQM Paradox:  Relations among TQM practices, plant performance, and customer satisfaction,” Choi, Thomas, and Karen Eboch.  Journal of Operations Management.  17 (1998) 59-75